Confidently navigate the medical and legal referral process with facts about conflict screening, expert witness testimony, and multi-disciplinary coordination to support your client’s file.
Frequently Asked Questions
FAQs
How do I initiate a medical referral?
1
Legal counsel can initiate a referral via our secure portal. For Motor Vehicle Accident (MVA) or Tort claims, please include the Letter of Instruction to help our intake team select the most qualified medical legal expert.
Is my client’s data secure?
2
Yes. Our platform is fully compliant with PHIPA and PIPEDA regulations. Legal professionals can securely upload files directly to our encrypted storage location.
Are your assessors qualified as expert witnesses?
3
Every evaluator on our roster is a regulated health professional in good standing with their respective Ontario College (e.g., CPSO). Our reports are authored to be impartial, objective, and defensible under the Rules of Civil Procedure.
Industry standard for a comprehensive medical legal report is 15-30 days. We prioritize meeting your specific litigation schedules, discovery dates, and mediation deadlines.
What is the standard turnaround time for medical assessments?
4
We specialize in coordinating complex, multi-disciplinary files. For CAT designations, we assemble a team of specialists (e.g., Neurologists, Psychiatrists, and Occupational Therapists) to provide a cohesive, comprehensive evaluation, saving your firm the administrative burden of managing multiple individual vendors. Includes complementary file triage to determine the best team for your case.
Can you coordinate a "Catastrophic Impairment" (CAT) assessment?
5
Where are the assessments conducted?
6
Assessments are held in professional, accessible clinical environments. While our primary coordination happens through our main office, we utilize a network of medical suites across the province to ensure claimants do not have to travel long distances for their evaluation. Detailed arrival instructions and parking information are provided with every appointment confirmation.
What is your fee structure for medical legal reports?
7
Our fees are competitive and based on the complexity of the file and the specialty of the assessor. We provide a transparent fee schedule upon request. Invoices typically cover the record review, the physical or psychological assessment, and the generation of the final report. Please contact our billing department for specific quotes or hourly rates for testimony.
Who is my primary point of contact during the file?
8
Each referral is assigned a dedicated Intake Coordinator. This individual serves as your single point of contact for scheduling, document confirmation, and status updates. This "single-thread" communication model ensures that you always have a direct line to someone who understands the specific status and requirements of your file.
How do you manage potential conflicts of interest?
9
Integrity is central to our process. Upon receipt of a referral, we immediately cross-reference the claimant, the involved legal firms, and the insurance carriers against our experts' databases. If a conflict is identified, we notify the referring party immediately and suggest an alternative assessor to ensure the independence of the final report.
How long does it take to get an appointment date?
10
Once a referral is received and the records are triaged, we typically provide available assessment dates within 24 to 48 hours. We maintain a diverse roster of specialists to ensure that wait times for initial appointments are kept to a minimum, usually within 2–4 weeks depending on the specialty.